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We blend strategy, creativity, and technology to help brands grow, connect, and stand out in an ever-evolving digital world.

SYS · ONLINE ID-04.AX

[01] Intelligence layer

Intelligent systems for real ops

We design, ship, and govern AI that sits inside products—models, pipelines, and interfaces teams can trust in production.

AI systems workspace
Latency 42ms
Domain
LLMs · MLOps · Product AI
Span
8–16 weeks typical
Mode
Embedded squad
  • RAG architectures
  • Agent workflows
  • Eval harnesses
  • Model routing
  • Guardrails
  • Observability

[02] Signal

Built for teams that ship models—not decks

Most “AI strategy” dies in slides. We wire intelligence into product surfaces, data layers, and ops rituals so impact is measurable every release cycle.

0% Eval pass rate before prod gate
0× Faster handoff to eng with system specs
0w Median to production pilot
Problem space

Unreliable copilots, opaque model choices, and missing evals that block scale.

What we ship

Reference architectures, production paths, monitoring, and team playbooks.

Who it’s for

Product, data, and platform leads inside AI-native or modernizing companies.

[03] Modules

Four layers we assemble

Pick a lane or stack the full vertical—from retrieval to runtime governance.

01

Knowledge & retrieval

Chunking strategies, hybrid search, citation-safe RAG so answers stay grounded in your corpus.

  • Vector + keyword
  • Corpus hygiene
  • Citation UI
Knowledge retrieval module
02

Agents & orchestration

Tool use, multi-step plans, and fail-soft loops that behave under load—not demos that break after hop three.

  • Tool contracts
  • State machines
  • Human-in-loop
Agent orchestration module
03

Evals & quality gates

Offline + online evaluation harnesses, golden sets, and promotion criteria wiring to CI and release trains.

  • Golden sets
  • Regression
  • Scorecards
Evaluation module
04

Platform & guardrails

Routing, cost controls, red-team patterns, observability—everything between a prototype and an SLA.

  • Model hub
  • Policy
  • Trace + logs
Platform guardrails module

[04] Pipeline

How intelligence moves from brief to runtime

Phase 01

Frame

Map use cases, data rights, risk surface, and success metrics with product + legal in the room.

Week 1–2
Phase 02

Prototype

Thin slices, synthetic evals, early UX for trust signals—prove signal before platform spend.

Week 3–5
Phase 03

Harden

CI evals, tracing, fallbacks, cost budgets, and red-team passes wired to deployment gates.

Week 6–9
Phase 04

Launch

Canary traffic, runbooks, on-call paths, and handover kits engineering owns next.

Week 10–12
Phase 05

Scale

Model routing, multi-region, fine-tune options, and product experiments against live KPIs.

Week 12+

[05] Output package

What lands in your repo

Artifacts engineering can review, extend, and audit—not a zip of notebooks named final_v7.

System map delivery Working branch delivery Eval suite delivery Ops kit delivery Enablement delivery
  1. 01

    System map

    Architecture diagrams, data contracts, and threat notes for security reviews.

  2. 02

    Working branch

    Reference implementation with stubs for tools, model adapters, and config layers.

  3. 03

    Eval suite

    Datasets, scorers, and CI hooks so quality does not drift after handoff.

  4. 04

    Ops kit

    Dashboards, alert thresholds, incident runbooks, and cost budgets.

  5. 05

    Enablement

    Workshops for product, eng, and support so the system keeps improving in-house.

[06] Engage

Ready to put AI on a production schedule?

Share your stack, constraints, and the job the model should do. We’ll return a framed approach within a few business days.